Common Inquiries

Everything You Need to Know

We’ve compiled answers to our most frequently asked questions, covering everything from payments and product information to shipping, delivery, and returns for customers in Jamaica and selected international destinations.

Payment & Currency

  • What payment methods do you accept?
    We accept secure card payments through HandyPay and any other payment options shown at checkout.
  • What currency are prices shown in?
    Prices are displayed in the currency shown on the website or at checkout. Your bank or card provider may apply currency-conversion fees if needed.
  • Is payment secure?

Yes. Payments are processed through secure payment providers, and Blush & Bloom does not directly store your full card details.

Shipping & Tracking

  • How long does shipping take?
    Delivery times vary depending on the product and destination. Estimated shipping times are shown at checkout or in your order details.
  • Do you ship outside Jamaica?
     Yes, Blush & Bloom ships to Jamaica, the wider Caribbean, and selected International destinations where available.
  • How do I track my order?
    When tracking is available, you will receive tracking details after your order has been processed and shipped.

Ordering & Returns

  • How do I place an order?
    Browse the store, add the items you want to your cart, proceed to checkout, enter your delivery details, and complete payment.
  • Can I change or cancel an order?
    Contact us as soon as possible at support@blushandbloomjamaica.com. If the order has not yet been processed or shipped, we may be able to help.
  • What if my item is damaged or incorrect?
    Contact support@blushandbloomjamaica.com as soon as possible with your order number and photos of the item so we can review the issue.
  • How do returns and refunds work?
    Approved returns and refunds are handled according to our Shipping & Returns policy. Contact support@blushandbloomjamaica.com for help with a return request.

Still Have Questions?

If you can’t find the answer you’re looking for, our friendly support team is here to help.

Contact us at :  support@blushandbloomjamaica.com